Brussels’ Chamber of Commerce and the Union of Enterprises in Brussels

Updated on 31.03.2023

COOKIE POLICY

This Policy is established by the Brussels Chamber of Commerce, publisher of the website https://www.beci.be/ (hereafter the ‘Website) 'https://www.beci.be/'), with its registered office at Av. Louise 500, 1050 Brussels under the company number: 0407 407 522

The Brussels Chamber of Commerce (hereinafter referred to as ‘we’, ‘us’ or ‘our’) strives to offer you the best possible service and therefore wishes to preserve your trust in our company by informing you of our policy on the use and storage of cookies.

1. Website privacy policy

1.1 Websites covered

This Privacy and Personal Data Protection Policy covers the practices applicable to the following websites:

Beci.be

brusselsnetwork.be

nkvk.be

exconflicto.be

To consult the privacy statement of our partner sites, please click on the following links:

izeo.be

bmediation.eu

1.2 Information collected

Beci may ask you to provide personal details such as your name, company name, address, telephone number and login details in the following cases, for example:

When you become a member (via a handwritten membership form or an online form)

If you contact us to obtain information about our Services

When you register for an event or training course or any other Service offered by Beci

Beci may ask you to provide additional information, such as the number of employees, your business sector, billing information, and any other information you provide to Beci.

Beci also collects data relating to the centres of interest that you indicate and those derived by Beci from the use of its Services.

The primary purpose is to ensure more efficient and faster browsing (e.g. a cookie remembers the language you choose, identifies you when you access your account, etc.). Cookies memorise your preferences so that you can access the site faster and more easily.

They are also used to understand how you navigate our website.

1.3. Use of information collected

We use the information you give us to provide you with services that meet your needs.

As part of an existing customer relationship and service offering similar to that existing prior to 25 May 2018, we may use your data to inform you of our services including through:

The Beci newsletter

Beci publications and surveys

Invitations to Beci activities, events and training courses

You can consult or modify your preferences at any time, as well as withdraw your consent to no longer receive information on Beci's activities and positions. Where we wish to process your personal data for purposes other than those set out in this Privacy Policy, we will seek your explicit consent when you subscribe to the relevant service(s) via the registration forms available from the Beci websites. Translated with DeepL.com (free version)

If you submit a CV or application from one of our websites, Beci will process your personal data for recruitment purposes, which may involve Beci contacting you by email or telephone. Beci will not retain your personal data beyond what is necessary to process your application.

Cookie management

To place certain cookies on your device, we need to obtain your prior and explicit consent. We do this by means of the banner on the home page of the website.

In addition, most browsers use cookies. You can also delete these cookies or refuse their installation at any time and free of charge by modifying the options in your browser software. The configuration of each browser is different. Each procedure is described in your browser's help menu. To do this, please visit the following links:

If you refuse the use of cookies, you can still access our website. However, certain functionalities will be limited or even impossible.

1.4. Third-party websites

Our Services may contain links to other websites which are outside our control and are not covered by this Privacy Policy. If you access other websites or services using the links provided, the operators of those websites and services may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.

1.5. Browsing information on our website

The purpose of this section is to explain how we collect navigational information in order to administer the aforementioned websites, analyse trends, track users' movements, deliver targeted advertising and gather demographic information about our user base.

1.6. Cookies

1.6.1. What is a cookie?

A cookie is a small text file placed on the hard disk of your computer or mobile device by the server of the website you are visiting. The cookie contains a unique code that enables the sender to recognise the device concerned (your computer or mobile device) each time the website is visited.

The cookie identifies your device's browser but never you personally. In addition, a website's server can only read the cookies it has placed itself and has no access to any other information on your computer or mobile device. Cookies may either be placed by the server of the website you are visiting, ‘original cookies’, or by partners with which this website collaborates, ‘third-party cookies’.

Cookie validity period

Some cookies expire when you close your browser, ‘session cookies’, while others remain on your device for longer, sometimes even until you delete them manually, ‘permanent cookies’.

In general, cookies have a limited validity period. The most common period of validity is 30 days and the maximum period is 13 months from the day the cookie is placed on your device.

1.6.2. Why do we use cookies?

Beci uses first-party and third-party cookies for several reasons. Some cookies are required for technical reasons in order to be able to provide an optimal service. These are known as ‘essential’ cookies. Other cookies are also used to track and target user interests in order to improve the experience on Beci websites and Services. Third parties distribute cookies via our websites for advertising, analytical purposes and to evaluate performance and functionality. This is described in more detail below.

1.6.3. What types of cookies do we use?

Essential cookies: These are technical cookies that are necessary for the site to function and that enable you to browse and use its services and functions. Without these essential cookies, navigation on the sites will be less fluid than expected and you may not be able to access certain requested services or functions.

Preference cookies: These collect information about your choices and preferences, enabling us to remember your language or other regional settings and personalise our sites accordingly.

Analytical cookies: These collect information about your use of Beci sites and help to improve their operation. For example, analytical cookies indicate which pages are visited most frequently, record any difficulties encountered on the sites and help to evaluate the effectiveness of our advertising. In this way, Beci can determine overall patterns of website use.

Advertising cookies: These cookies are used to make advertising messages more relevant to you. They perform functions such as continually showing the same ad to the same user, ensuring that ads are displayed correctly for advertisers and, in some cases, selecting ads based on your interests.

Social network cookies: These cookies are used to enable you to share pages and content that you find interesting on our websites via third-party social networks and other websites. These cookies may also be used for advertising purposes.

We use tools and technologies to analyse your data, in particular Google Analytics, Hotjar, Albacross, Mailchimp and ActiveCampaign in order to improve and adapt our websites according to your needs. We also use data collection tools, including Gravity Forms and Typeform, to enable you to contact us easily via our websites. These tools and technologies collect and analyse certain types of information, including your contact data that you provide to us on our websites, company data, device and software identifiers and the pages you visit on Beci websites. The information generated enables us to monitor and evaluate your use of the Beci websites and to communicate with you in a more targeted manner as part of our ongoing efforts to improve our service offering. We ask you to agree to the installation of cookies on your browser and you can change your preferences at any time.

About the cookies we use:
Information collected from cookies stored on your device and qualified as personal data will be processed by Albacross, a company offering contact identification and ad targeting services with offices in Stockholm and Krakow. Full contact details can be found below. The purpose of processing personal data is to enable Albacross to improve a service provided to us and our website (for example, the ‘Lead Generation’ service) by adding data to their business database. The data collected and used by Albacross for this purpose is information about the IP address from which you visited our website and technical information that allows Albacross to differentiate between visitors with the same IP address. Albacross stores the domain from which the form was entered in order to correlate the IP address with your employer. For more information about our treatment of personal information, please see our full Privacy Policy. You may withdraw your consent to this processing at any time. This can be done either by contacting us or by contacting Albacross directly..

Albacross Nordic AB Companyreg.

no 556942-7338 Kungsgatan 26 111 35 Stockholm, Sweden
www.albacross.com – contact@albacross.com

1.6.4. How can you manage cookies?

You have the right to decide whether or not to accept cookies.

If you do not wish to receive cookies from our website, you can modify your browser preferences so that you can refuse them or limit their acceptance. It is up to you to follow your browser's instructions as follows (links available on the date this Privacy Policy was updated)

Chrome

Internet Explorer

Firefox

Safari

Opera

However, if you wish to delete all cookies from your browser, you may not be able to take full advantage of the options offered by our services. In this case, Beci declines all responsibility for the consequences of the degraded operation of our services resulting from Beci's inability to record or consult the cookies necessary for the operation of the site and which you have refused or deleted.

Please visit http://www.allaboutcookies.org/manage-cookies/ to find out more about cookie management on the most commonly used browsers.

Beci reserves the right to modify the Cookie Policy at any time. Any changes to this Cookie Policy will come into effect as soon as the updated version is made available.

1.7. Web beacons

Cookies are not the only means of recognising or tracking visitors to a website. Beci may use other similar technologies from time to time, such as web beacons. These are tiny graphic files that contain a unique identifier embedded in one of our websites or in e-mails sent through our services. This makes it possible, for example, to monitor user traffic from one page to another on our websites, to track access to communications sent via our services or to find out whether you have come to one of our sites from an online advertisement. In many cases, these technologies depend on cookies to function properly. In this sense, deactivating cookies hinders the operation of the aforementioned technological tools.

Types of cookies

1. Technical cookies

These cookies, which only contain your IP address, are essential for visiting the site.

They allow you to:

• browse the different pages of the website and take advantage of its functionalities;
• complete forms;
• verify your identity when you access your personal data;
• secure access to the website

These cookies do not require your consent, as they enable you to access the website.

1. Functional cookies

These cookies facilitate and analyse the operation of our website. Thanks to these cookies, we can make your browsing experience more pleasant and more personalised.

Thanks to them, we can:

• personalise services (language, currency, location, navigation data, etc.);
• remember your choices from a previous visit;
• collect information from online forms;
• compile statistics;
• analyse site usage.

Like technical cookies, these are used to improve your browsing experience and do not require your consent.

1. Advertising cookies

These cookies give us information about your browsing habits and enable us to adapt the advertising content of our website to your areas of interest.

On the basis of this data, we can analyse the effectiveness of advertising campaigns, in particular by identifying the subsequent actions you take when you click on these advertising banners. In addition, on the basis of geolocation data, we may adapt the advertisements sent to you to let you know about opportunities available near to where you are.

These advertising cookies may also make it possible to send you targeted advertising messages using technologies that link data based on the sites you have visited.

The information we collect and share can only identify your device.

Your consent is required for these cookies, which we ask for when you access our website.

1. Analytical or performance cookies

These cookies are used to collect information about how you visit our website. They enable us to measure the audience for the various contents and sections of our website in order to improve them.

These cookies enable us to detect navigation problems and improve the ergonomics of our website.

This data is collected and therefore completely anonymised.

For these cookies, we need your consent.

1. Social media cookies

Social media cookies share content that you choose to share via application buttons belonging to social networks. When you use these buttons, a third-party cookie is installed on your device and if you are connected to the social network, this information will be added to your profile.

With regard to these cookies, it is advisable to check the extent of data collection and use on each social network.

These cookies also require your consent.

1. Third-party cookies

These cookies are placed by third parties on our website and then on your device. We have no control over them. To find out more, please consult the information provided by these third-party sites on their own cookies.

• Your rights regarding the processing of your personal data

Cookies that process personal data are subject to the rules governing the protection of personal data. Within this framework, you have certain rights (right of access, right of adjustment, right of objection, right to withdraw consent, etc.).

We would refer you to our Privacy Policy https://www.beci.be/conditions-vie-privee/, which details your rights and the conditions under which they apply.

1.8. Connecting to Beci WiFi

1.8.1. What is Beci WiFi?

The Beci WiFi offers a free Internet connection service for visitors to the Beci premises. In order to guarantee the smooth operation of the service and to offer it free of charge, your personal data will be collected while you are using the service.

1.8.2. What personal data will be collected when you use Beci WiFi?

The personal data collected depends, among other things, on how you connect to the Beci WiFi service. You can connect using your social media profile or by giving your e-mail address.

Social media profile

To use the service, you can connect with your social media profile. Beci will then collect public information from your profile. You can change your public information settings on the social network in question at any time. Among this data, we collect by default:

• Profile picture
• Last name
• First name
• E-mail address
• Device used to connect

Depending on your profile settings on the social network in question, we may also collect information about:

• Gender
• Age
• Date of birth
• Location data

E-mail address

A second option is to use the service by providing your e-mail address. The personal data collected for this purpose is:

• First name
• Last name
• Gender
• Date of birth
• Postal code
• E-mail address

Optionally, you can also give us your telephone number.

We collect this information to understand your needs and provide you with a service suited to your interests. In this context, we may contact you to obtain your opinion on the services we offer and in return offer you services that we consider useful for you.

2. Privacy policy for Services

2.1. Stay informed

Our Services are intended to keep you informed of current events and debates concerning, in general, the community of companies defended and represented by Beci and, in particular, subjects related to your interests, preferences and priorities.

Our Services also help you to develop and gain recognition for your knowledge and skills.

2.2. Stay connected

The Beci Services help you develop new business opportunities and connect with partners within our community of partner companies and organisations.

2.3 Let your voice be heard

Beci's services also aim to ensure that the needs and priorities of companies are heard and recognised, particularly in dealings with public authorities and social partners.

2.4 Information collected as part of our Services

As part of our Services, Beci uses various types of information such as:

1. a) Data that you provide to us or that we obtain from the content that you view

We use the data that you submit (for example, when you register as a Member or register for one of our Services). We also use data that we can gather from the information in our possession, such as for example: (i) your history of use of our Services; (ii) the questions you ask our Team or (iii) the areas of interest you tell us about. This data will be processed in order to recommend relevant content to you about our Services and to personalise the content of our subsequent communications with you.

We ask you to provide us only with the personal data necessary to enable us to provide you with the Services you request (we do not require ‘sensitive personal data’ for this purpose).

Within the limits of the foregoing, the quality of the data linked to your profile and your centres of interest enables us to respond as effectively as possible to your needs and to provide you with more relevant and useful Services.

Where, in the course of providing our services, Beci's partner organisations send us the data of their employees and/or partners, these will only be processed to the extent necessary in accordance with this Privacy Policy.

1. b) Data from other users / other sources

In order to fulfil our mission of bringing companies together and creating an environment favourable to business, Beci can transmit a series of specific company data to clients who request it. This data relates to information about companies, directors and managers that is included in public databases such as the Belgian Official Journal or the Crossroads Bank for Enterprises. Beci makes no changes to this data (neither processing, nor aggregating, nor updating the data in question) and cannot under any circumstances be held responsible for the content of the databases transmitted in this way. For further information on the collection of the data in question, please contact us directly at privacy@beci.be .

Personal data brought to Beci's attention for the performance of a particular task will be processed exclusively for the performance of that task in accordance with the applicable rules of confidentiality and will not be processed as part of Beci's offer of Services.

Beci may also share your personal data with third parties for the purposes of organising joint events as part of Beci's service offering. Your data will be processed exclusively for the purpose of carrying out the mission in question and may not, in principle, be re-used for any other purpose.

Beci may also receive personal data from an employer concerning one or more of its employees whom the employer wishes to register for a Service offered by Beci. In this context, Beci cannot be held responsible for holding this data insofar as the employer is deemed to have obtained the prior consent of the person(s) concerned.

2.5. Use of your data in connection with our Services

• Beci aims to provide you with the best possible service and to defend the best interests of Brussels businesses. To this end, we draw on all the information at our disposal at various times to provide our services and maintain their quality:
• Beci compiles aggregate statistics on the operation and use of the Services and the consultation of the content disseminated in order to better understand its customers' preferences.
• Beci sends customers reports, notices, updates and safety-related information about our Services.
• Beci carries out research and development to improve its products and services.
• Beci may use the personal data of its customers and/or subcontractors in order to detect and prevent any fraud or misuse of our Services or any breach of our general terms and conditions or terms of use.
• Beci may also use the personal data of its customers in order to carry out any action justified by a legitimate interest or in order to comply with any legal obligation provided for this purpose.
• Beci reserves the right to compile statistics on the basis of aggregated data relating to the use and performance of its Services.
• Beci uses customer data to issue offers and order forms and to invoice its Services.
• In order to best meet the needs of our customers, Beci reserves the right to communicate with you by e-mail or telephone about our services that may be of interest to you. We do this on the basis of a legitimate interest in maintaining an existing customer relationship and adopt a casuistic approach to ensure that your rights are respected.
• Beci does not process information relating to persons under the age of 18, medical or health conditions, race, ethnic origin or other sensitive data. If Beci collects data on political opinions and/or religious beliefs as part of surveys or opinion polls, for example to combat discrimination in companies, this data will only be collected anonymously and for statistical purposes. Beci is therefore not in a position to disclose the aforementioned data to the persons concerned who have requested it.

As part of the ‘Affiliation’ of a company:

Beci collects information on the interests of member companies in order to provide them with the best possible service. Beci reserves the right to refine its members' preferences through their use of the services we offer.

As part of the Advisory Services provided to members and customers:

Beci processes enquiries and provides access to requested resources or services. In order to respond to our customers‘ requests, we may collect any personal data necessary to meet our customers’ needs. This may include the surname, first name, e-mail address and telephone number of the persons concerned, as well as any other information you consider necessary to enable us to answer your questions. Translated with DeepL.com (free version)

As part of the events organised:

We consider that it is part of our mission to inform and put companies in touch with each other to communicate about the events that we organise. In this context, we may take photos and videos during events organised by or in collaboration with Beci.

If these images are captured at public or private events without you being the main subject of the image, we collect, process and distribute these images in our legitimate interests.

Your consent will be required for the capture and dissemination of images of which you are the main subject. Subject to having obtained your consent for the taking of photos or videos, Beci reserves the right to publish photos and videos relating to events that we organise as part of our communication campaigns, in particular on the Beci websites, social networks and in our Beci magazine. To this end, we take the necessary technical and organisational measures both to respect your right not to be photographed and to inform you in advance about the use we make of photos taken of you at our events.

Beci considers that consent to take, communicate and reproduce a person's image is obtained implicitly from the moment that the person depicted has actively contributed to appearing in the image in question.

If you no longer wish us to use your image, you can write to us in accordance with the withdrawal procedure at privacy@beci.be

As part of our mission to inform and put companies in touch with each other, Beci reserves the right to publish the list of participants at networking events. We do this in order to encourage exchanges and meetings at our networking events and to give interested parties the opportunity to decide whether or not to attend when the time comes. The data accessible for this purpose are the surname, first name, job title and company of the persons concerned.

In the context of webinars organised by BECI, i.e. events that do not take place face-to-face and whose main purpose is to give participants the opportunity to get to know each other, their personal contact data may be shared in order to meet the aforementioned objective. However, the consent of the person concerned will be required for sharing with other participants.

Lists of participants in our training courses and events where networking is not an essential aspect are not affected by this advertising measure.

As part of the training courses organised:

Unless otherwise specified, information collected by Beci concerning the company's trade name and the position of the representative is not considered personal data and may therefore in principle be made public in accordance with the conditions set out in this policy.

The list of registrations for training courses organised by Beci is communicated to the speakers in order to better understand the needs of the participants. The personal data accessible for this purpose are the surname, first name, company and job title of the persons concerned.

2.6. Subcontractors

To manage registrations for our events and training courses, BECI uses the services of its subcontractor IDLoom. BECI has ensured at the level of its subcontractor that it meets the required requirements for a subcontractor in accordance with Regulation (EU) 2016/679 on the protection of personal data. To find out more about IDLoom's use of data, please consult their confidentiality policy.

In order to provide our services, Beci may use other subcontractors with whom your personal data may be shared in accordance with this Privacy Policy. Beci limits itself to sharing with the subcontractor(s) in question the data strictly necessary for the performance of the service concerned. These companies may never use or transmit your data freely.

3. Contact us

If you have any comments or questions about this Policy, or if you wish to exercise your rights of access and modification of your personal data, please contact us at privacy@beci.be